FAQ's

Here the Answer of Your Questions...

Here we try to cover all of those questions which are asked by our customers on frequent bases but if you don't find your question on this page then, don't worry just fill out the form and asked your question and we try to answer it as soon as possible.

1. Where do you ship to?

We ship all over World (Specially in Netherland).

2. How long will my order take?

Your order will be delivered within 3-5 business days. Incase of any delays please reach out to info@yuwwi.com for further assistance.

3. How do I ship my order back to you?

Please refer to the refunds and returns section of our website for more information. Alternatively, you can send us an email with your order details at info@yuwwi.com.

4. How do I return my order?

Please visit the return & return Policy section of our website and fill in the form to hear back from our representative. Our representative will provide the required assistance.

5. How would I know if my order has been placed?

Once your order successfully placed then, you will get a confirmation mail with invoice details.

6. In situations where products are damaged upon receipt, what steps should be taken?

Return and exchange can be done by clicking the return option.
Kindly pack the products with their tags and seal them intact. Once the packet is returned and back to the warehouse, we will refund the amount in your bank account.
In case of Exchange, the exchange product will be dispatched once the product is picked up from your premises.
There is no additional charge for any exchange orders or return orders.

7. When will I receive my replacement product?

Replacement of the product should be done within 7 days of receiving it. The product will be delivered in 3-5 working days.
For further assistance, please email us at info@yuwwi.com.

8. Does YUWWI - Sparking & Sustainable have a money refund policy?

Yes. The refunds are issued to your bank account and for more details kindly, visit our return and refund policy.
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