Privacy Policy

This Privacy Policy states our policy on maintaining your privacy and handing your personal information with integrity. The Policy relates to personal information we handle about our customers, visitors to our websites and other members of the public. In this policy document any reference to Yuwwi means Yuwwi Limited, and any of its subsidiaries, affiliates or related entities. All information collected through or in connection with this website is controlled, and respected by Yuwwi or its web service providers in accordance with the Privacy Act 1993.

Section 1 – What Do We Do With Your Information?

We collect personal information which is necessary to conduct business with you. Yuwwi and its service provider may use your personal information to:

• Identify you to provide better customer service to you,
• Perform authorized transactions with you,
• Keep you informed about Yuwwi collections, promotions, and events,
• Protect our lawful interests,
• Fulfil legal and regulatory obligations.

Section 2 – Consent

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent or provide you with an opportunity to say no. How do I withdraw my consent? If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use, or disclosure of your information, at any time, by contacting us at Company: YUWWI – Sparking & Sustainable | Contact: +33-0640215583 | Email: info@yuwwi.com

Section 3 – Disclosure

Yuwwi uses and discloses your personal information and the information you supply in many ways necessary for us to do business together: product promotion, registration and product activation, provide transactional services and client support and for secure access to the Yuwwi website.

The information you provide is stored in our database and used by us in accordance with this Privacy Policy. We do not provide customer lists or contact details to our advertisers or business partners and will not share this information in a manner that identifies you as an individual without your express permission. We may from time to time hire a third party to act on our behalf for projects such as market research. We will provide information to these third parties specifically for use in connection with these projects.

The information we provide will be protected by a confidentiality agreement that will obligate the third party to use the information solely to complete the specific project. Other than as specified above, we release account and other personal information only when release is required by law or necessary to enforce or apply our terms and conditions or protect the rights of Yuwwi, our customers, or other third parties. We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

Section 4 – Payment

We use Klarna for processing payments. We/Klarna do not store your card data on their servers. The data is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS) when processing payments. Your purchase transaction data is only used as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is not saved.

Our payment gateway adheres to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. For more insight, you may also want to read the terms and conditions of Klarna.

Section 5 – Third-Party Services

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

Section 6 – Security

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.

Section 7 – Cookies

“Cookies” are small pieces of information that are stored by your browser on your computer’s hard drive. Cookies can be used to recognise you as a member and can be used to automatically configure services. When you visit our website, we may record your “IP addresses” and information on the type of operating system (e.g. Windows or Apple OS) and browser software (e.g. Microsoft Internet Explorer, Chrome, Safari, Firefox etc.) you are using. This information is used to diagnose problems with our service and for planning capacity and compatibility. Your IP address may also be used to help gather aggregated demographic information, such as which ISP you are using or what country you are connecting from.

Section 8 – Age of Consent

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

Section 9 – Changes To This Privacy Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

Section 10 – Emails

If you have made an enquiry about our products, we may send you occasional and targeted promotional e-mails about our products and special deals we offer, unless you have opted out of receiving these. Yuwwi fully complies with the requirements of the Netherlands. Yuwwi includes a structured opt out facility on all commercial electronic messages. Additionally, our website provides you the opportunity to manage your own Personal Profile, including email preferences (Personal Preferences), allowing you to opt-out at any stage from receiving such communications. If you are a subscriber to Yuwwi services we reserve the right to contact you regarding critical website updates and key alerts indicating outstanding requests. Finally, your email address may also be used if it becomes necessary to contact you individually for any reason.

Questions And Contact Information:

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at Company: YUWWI – Sparking & Sustainable | Contact: +33-0640215583 | Email: info@yuwwi.com

Privacy Policy

At YUWWI - Sparking & Sustainable, we leave no stone unturned to avail you of the best products and services. However, at times circumstances may come that you wish to cancel or have a refund on your order. To ensure you attain the utmost satisfaction from our services, we would like to share with you our cancellation and refund policy, considering some frequently raised questions.